Receptionist Job Gleneagle Hotel Killarney

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Job Description

This role is really important for our guests first impression and welcome to the hotel. If you work well as part of a team, really enjoy guest interactions and take pride in your work and in attention to detail this role is for you. It will suit you if you already have experience in Reception in a smaller property and are looking to develop in your career, or if you have worked in a guest facing role in a large hotel and are looking to gain further experience. The Gleneagle Group also operates the INEC and Killarney Convention Centre in Killarney.   This is a high energy role which requires the candidate to have great time management and communication skills while being an excellent team player. This role works closely with Group Creative lead / senior designer and Group Marketing Division Managers. It strives to deliver maximum visibility to Gleneagle Group umbrella brand and brands family, achieving high recognition with target audience while delivering impactful visual and multimedia communications.


•Manage guest check in and check out and all guest queries in a warm, authentic, friendly knowledgeable manner
Ensuring all guest billing, accounts are accurate and presented to the guest for payment as part of their departure
Work as part of the overall hotel team providing information to other departments
Comply with departments operational procedures


Previous experience in Reception role in 4* hotel Warm, positive personality with genuine interest in guest care Team player and also willing to use own initiative when needed Focus on attention to detail


Year-round employment  Competitive rate of pay  Relocation assistance including short term accommodation if required  Online training prior to starting  HR support throughout onboarding process  Employee referral bonus    Complimentary bus to and from town centre  Free onsite car parking  Free meals, tea & coffee on duty  Uniform provided  Discounted freshly ground coffees, cappuccinos, lattes in our hotel shop  Equal opportunity for training and career development with the Gleneagle Group  Paid internal and external training days  Free use of gym, 25m swimming pool, jacuzzi, steam room, sauna, squash courts, tennis courts, pitch & putt    Discounted leisure club membership for family members  Special rates for family and friends in our hotels and self-catering properties  Discounted dining rates for family for special occasions  Feel Good Friday weekly rewards for excellence  Employee of the Month  Annual Employee Awards Event  Annual staff party and children’s party  Staff discount on gifts in our hotel shop  2-night stay for two people in a hotel of your choice after 12 months service  Discounted tickets for specific INEC or hotel entertainment events  Access to trained mental health first aiders  Employee social events calendar  Employee wellbeing events
Gleneagle Hotel Killarney
Muckross Road, Killarney, Co, Kerry, V93 V6WF, Ireland.

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