Front Office Manager Job Killaloe Hotel & Spa, Clare

Killaloe County Clare
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Job Description

Killaloe Hotel & Spa, situated in Killaloe, County Clare is currently recruiting a Front Office Manager to join our team. Killaloe is a picturesque tourist town twinned with Ballina on the Tipperary side straddling the River Shannon. Killaloe is well-known for its fishing and boating activities. The hotel is approximately 1.2 km from the centre of Killaloe. The hotel overlooks the Kincora Marina which has direct boating access to Lough Derg and The River Shannon. The property comprises of a substantial modern hotel having 35 en-suite bedrooms, lounge, function room, Restaurant and Sionna Spa. The property has a commanding view over Lough Derg to the rear with ample car-parking and gardens to the front.

Responsibilities

As part of our front office team, you will provide efficient, prompt, courteous and proactive guest experiences and care. Knowledge of revenue management is crucial but most importantly ensuring our guests have a warm, pleasant and positive interaction with the property before, during and after each stay is paramount in line with Killaloe Hotel & Spa brand guidelines.

making sure front office staff are aware of all rates, packages and are capable of delivering guest needs while maximising hotel revenue, Maintain strong financial control at the front desk

Monitor and improve the performance of the front desk team on a continuous basis

Ensure correct SOPs and procedures are in place for the smooth running of the reception desk

Work closely with the sales and marketing manager to ensure revenue is being maximised.

Work with the accommodation manager to ensure a good working relationship between departments.

Availability to work a variety of early and late shifts will be required.

Experience

Benefits

Inquire on application form for benefits
Killaloe Hotel & Spa.
Kincora Harbour, Killaloe, Co.Clare, V94 W025
35361622123
https://killaloehotel.ie/recruitment/

Interested?! Talk with a Recruiter to Setup an Interview

Please email jobs@hoteljobsireland.ie to talk with Recruiter

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