Accommodation Supervisor Job Ashford Castle

Cong County Mayo
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Job Description

The 5 Star Ashford Castle in County Mayo are currently looking for an Accommodation Supervisor to help the team in maintaining the high standards of cleanliness, required by Red Carnation Hotels, in bedrooms and public areas.

Responsibilities

• Supporting the Accommodation Manager in ensuring that each guest is provided with the highest levels of Housekeeping Service in accordance with 5 star expectations and Red Carnation Hotels/Leading Hotels Standards
• To be familiar with each day’s business regarding room occupancy, special requirements and VIP needs, ensuring that all Accommodation Staff are aware of the daily business and requirements
• To ensure all staff is on duty as per their roster, monitoring work given to the team throughout the day to ensure tasks meet the defined standards. In the absence of the Executive Accommodation Manager, ensuring that there are adequate staffing levels to meet the daily business
• To actively train all staff to the standards laid down in the SOP Manual and monitor their work performance, taking corrective action where necessary
• To support the team in a hands-on capacity as required in ensuring rooms are cleaned to the defined standard
• To provide the guest, at all times, with the highest levels of guest care and personal attention, where possible anticipating the guests needs and initiating actions to exceed expectations where possible

Experience

Have previous experience in a relevant position in 4/ 5* star hotel • Have excellent organisational skills • Have excellent communication skills • Demonstrate strong team leadership skills. • Have strong attention to detail • Have the ability to handle busy situations and manage your workload effectively • Be enthusiastic and flexible (need to work 5 days over 7 day period, inclusive of some evenings and weekends) • Be legally eligible to work in Ireland

Benefits

• Professional, award winning training and development opportunities to give you a career path • Discounted accommodation rates with Red Carnation Hotel Collection & The Travel Corporation globally • Annual Staff Appreciation Party and other Employee Recognition Events • Discounted rates with many local businesses and third party service providers (including Estate Activities) • Heavily subsidised accommodation (subject to availability) • Free meals on duty • Complimentary dry cleaning of business attire
Ashford Castle Hotel
Cong County Mayo, F31 CA48 Ireland
0949546003
https://ashfordcastle.com/careers

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